Returns & Exchanges

At IncompleteGL, we want you to love every piece you wear, but if something isn't quite right, we offer a 30-day window for easy returns and exchanges. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until the package arrives at our warehouse.

4

Receive Your Refund

After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing